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To understand unified communications, you need to understand business phone systems or Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phone systems.

Cisco's unified communications for small to large businesses takes IP telephony further:

  • Ties together: telephone, voice mail, e-mail, and information services
  • All the features commonly associated with PBX and Centrex systems: voice mail, presence management, find-me/follow-me functions, telephone directories, and least-cost routing
  • Utilizes network routers, switches, software, and other standards-based networking gear
  • Services traditionally associated with the data network available via the phone system, and vice versa

Call the Cleverfish business phone system team today for your free phone system evaluation.